EuAura shipping policy
At EuAura, we aim to deliver your handcrafted candles safely and on time. Therefore, we partner with reliable courier services to ensure smooth delivery.
Shipping Charges
We offer free shipping on orders above ₹1500. However, if your order value is below ₹1500, a flat shipping fee of ₹50 will be applied.
Order Processing Time
Typically, we process orders within 1–3 business days. Since all our candles are handmade, processing time may occasionally vary. Nevertheless, we always try to dispatch your order as quickly as possible.
Delivery Time
After dispatch, delivery usually takes 3–7 business days depending on your location. Additionally, remote areas may require extra delivery time.
Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS. As a result, you can easily track your order status.
Shipping Issues
If your order is delayed or you face any delivery issues, please contact us. We will therefore do our best to resolve your concern quickly.
Contact Information
If you have any questions regarding shipping, you can contact us:
📧 Email: euauraforyou@gmail.com
📞 Phone: +91 8005732416