At EuAura, we handcraft each candle with love and care. Our team carefully checks every product for quality before we dispatch it.

Returns

We accept returns only in the following situations:

• The product arrives damaged during transit

• You receive the wrong product

How to Request a Return

To request a return:

• Contact us within 48 hours of delivery

• Share clear images or videos of the damaged item

• Email us at euauraforyou@gmail.com

• Call us at +91 8005732416

Non-Returnable Items

We do not accept returns for:

• Used candles

• Products damaged due to improper handling

• Purchases made due to change of mind

Refund Process

After we approve your request:

• We process refunds within 5–7 business days

• We credit the refund to your original payment method